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ADDRESS

GABOOLA.com
SIXUS TECHNOLOGY SDN BHD (759954-D)
No 4A, Jalan TK 2/1C, Taman Kinrara Sek 2,
Jalan Puchong,
47100 Puchong, Selangor,
Malaysia.

CONTACTS

Tel : +603 8070 8814
Fax : +603 8070 8812

Sales Mobile : +6012 215 7880
sales@gaboola.com

Whatsapp Us

Chat Now

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WE LOVE TO HEAR FROM YOU

HOW CAN WE HELP YOU?

Please tick on queries that best suit your requirements :-

GENERAL

WEBSITE

DOMAIN & HOSTING

ADDRESS

GABOOLA.com
SIXUS TECHNOLOGY SDN BHD (759954-D)
No 4A, Jalan TK 2/1C, Taman Kinrara Sek 2,
Jalan Puchong,
47100 Puchong, Selangor,
Malaysia.

CONTACTS

Tel : +603 8070 8814
Fax : +603 8070 8812

Sales Mobile : +6012 215 7880
sales@gaboola.com

Whatsapp Us

Chat Now

WEBSITE

DOMAIN

HOSTING

You can share your domain with us and allow us to evaluate your existing website. To see if it requires enhancement or a total revamp. In some cases, a mere tweak or minor adjustment could render the site useful but there are also cases where it is best to revamp the entire website.

Do you need further elaboration? Ask Us

Generally, our sales representatives will have a quick meet if possible, as for us to understand the requirement better and to share some of our expertise. Once we understand the requirement and have some of our key questions answered, we will then develop a proposal for your review. With the confirmation, the web development process will start.

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Our development cost will depend on several factors namely number of responsive pages to be developed, number of online forms, programming functions related to front and backend, as well as other custom functions and features that need to be incorporated.  Thus, once we understand your requirement, we shall churn out a comprehensive proposal that will factor in all necessary elements to provide you with costing.

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If you are familiar with the web codings or if there is a CMS for your website, you can maintain it on your own. However, if you are like most of our customers who prefer to outsource the maintenance, we can always provide the maintenance support for you, which also comes with technical support.

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To answer this, it is best we have a look at the website and its codes prior to confirming if we could manage it. The reason is, if the codes are well organized in the server and the flow can be clearly understood, we can easily manage it. However, there are cases where the opposite will be true and it will be a daunting task even to just update a simple information on the web. Thus, we look at this requirement as case-to-case basis.

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Yes, we can. All our websites are scalable for expansion.

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It is a method or technique used to build websites which will allow the layout to adjust automatically to fit the size or resolution of device. For example, try viewing our website www.gaboola.com from a PC, tablet and a mobile phone, where you would notice how the responsive framework functions.

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We don’t use templates for our web layouts or codes. The reason is, we believe that all website will have a different identity and objective, which a template may not be able to match. Furthermore, there are other technicalities related to templates that has caused us to stay clear from them, unless it is requested by client.

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It will depend on how complex is the website and its requirements. Typically, a standard corporate responsive website can be completed within 3 to 5 weeks and the more complex ones will take much longer. However, the duration is also depended on the client in furnishing required contents and other necessary information for the development.

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We would recommend using your own images if available, or otherwise consider purchasing from stock photography websites. Images used on website are best when its in high-resolution. We can guide you on type of images that are best suitable for your website based on your business and objective.

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The domain and hosting are tied to your website. Thus, should either one of them expire, the website will fail to load. If your domain and hosting is provided by us, we will send regular reminders to ensure the renewal is done on time, as to avoid any failure to your website or email service.

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Yes, we can. We utilize leading frameworks for all our eCommerce platform to ensure its responsiveness and security aspect is well taken care of. Generally, there will be a CMS backend which can be self-managed upon completion of development. This will allow easy and quick editing functions. For payment gateway integration, we are used to PayPal, Ipay88, MOL and other popular gateways.

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Yes, you may. However, its best the website is studied first prior to confirming the enhancement. Some websites are developed with lots of limitation, that will prevent or make it very difficult to add pages, function or new features. In those cases, a total may sometime be required.

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CMS is the abbreviation for ‘Content Management System’, which is a backend software that allows users to easily and quickly update contents on website.

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The domain and email service are independent of your website. Thus, should you decide to close your website, you can still maintain the domain name and email service.

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Our expertise is more towards web and mobile app development. Though we can share ideas based on our experience dealing with lots of clients, we may not be the most suitable consultant when it comes to marketing your website, which could be unique for your business and its model.

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We do provide maintenance service post development, but it depends on your requirement. If you feel you can maintain the website yourself or you expect not much amendments will take place upon completion, you can request for support on ad-hoc basis.

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To understand it in a simple manner, a domain name is the website name. Its like an address to a house. By keying in a domain name on a web browser, the visitors will be taken to the associated website. The popular extensions are domain names of .com, .com.my, .my, .org and so on. For example, the domain for this website is www.gaboola.com.

Technically, it can be said as characters identifying a specific IP address that is unique to a particular website on the Internet. Domain names can be in combination of letters and numbers with various extension that are available today. Using our domain www.gaboola.com as an example, ‘gaboola’ is our domain name and ‘.com’ is the extension. Domain names are unique and need to be registered prior to using it. The same domain cannot be used for different websites.

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Your website is like a house and your domain name is like the house-address. Though they are connected, they are 2 different things. In the Internet, there are millions of websites. Without a domain name, its almost impossible to locate a specific website on the Internet. Thus, every website is associated with a unique domain name for this purpose, that is to locate a website.  It is similar to you finding our website ( house ) after keying in www.gaboola.com ( address ) in your address bar.

Although technically it’s a little more complex to explain the connection between domain name and IP address, it’s best to understand using above analogy – address to a house. Without the address, the house can be present but may never be found.  That is why domain names are sometimes called website address.

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Registering a domain name means you have a valid domain name in your possession. For the website, you will need to build it separately. For example, we can buy www.gaboola.com domain name and keep it. But should someone try to buy that same name, the Domain Registrar will reject their application since the domain has been purchased by us. Now that we own the name, we will need to build a website and associated it to that domain name. With addition to another element called Web Hosting, our website is being displayed once your key in www.gaboola.com.

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Yes, you can register a domain name even when you don’t have a website. In fact, many people and organizations purchase domain names as to secure those names for future use. For example, we can purchase www.gaboola.com but decide not to do anything with the name. Once we have completed a website, we can then ‘tie’ it with the domain name.  In some cases, people tend to purchase domains that are considered good and could be valuable in future – domain name investments.

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Its called Top Level Domain (TLD) technically, but many people like to call it domain extension. It’s the part that comes the ‘dot’ symbol. For example, the TLD of www.gaboola.com is ‘.com’. There a are types of TLDs and popular ones are generic type and the other being country-specific. Popular generic TLDs are .com, .org, .biz, .net and others. Country specifics are those that has country-code at the TLD section. For example domain name www.gaboola.com is generic but www.gaboola.com.my is specific to Malaysia.

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It depends entirely on your requirement. Generally, most people prefer the popular extensions such as .com extension. However, since domain names are unique, the first person to register gets the ownership. For generic domain names, there is not restriction on registering extensions for website. For example, the extension of .biz is intended for business registration based on the phonetic spelling, just like ‘.com’ for company and ‘.org’ for organizations. However, there is no rules saying an organization should not have ‘.com’ domain.

For example, we may intend to buy www.gaboola.com for our website. Should we find the name not available, we may opt to purchase www.gaboola.org or www.gaboola.biz. Alternatively, we may also choose to buy Country specific domains such as www.gaboola.com.my.

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Since domain names are unique for every website on the Internet, it need to be searched for availability prior to purchasing. You can check with us or any other web agency to perform a search for the domain name of your preference. In our case, we will advice the suitable domain name based on your business, brand and services/products, and conduct search across various extensions. You will then be able to see the availability and decide which domain name to purchase. For some domain name extensions, especially Country specific names, supporting document may be required for registration.

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Yes, you can. Domain names will have a control panel where pointing is done towards a server, typically called as Nameservers. Once you have a new website and have hosted it, you can ‘tie’ your existing domain name to that website.

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Yes, a website can have more than 1 domain pointing towards it. In the server, there is a section called ‘Alias’ or ‘Parked Domains’ which can be use for enable this function. We can configure multiple domain names to a website. For example, you can see that www.gaboola.com and www.gaboola.com.my launches the same website, although both are technically different domains, where one is generic type and the other is country specific type.

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Yes, you can change the domain name of your website. Should you have a new domain name and need to ‘tie’ to an existing website, some configuration change will be done on the domains as to enable the new domain to be activated. The old domain name can be deleted from pointing towards the website or by other means.

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Yes, you can. Should you decide to terminate a Web Hosting service or even a website, you can still keep the domain name in your possession. As long as the domain name is kept active via proper renewal, it will always be under your ownership.

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Domain names are subjected to renewal, with the minimum period offered will be for 1 year. Once the domain name is nearing expiry date, you will receive reminders for renewal. Should you renew in time, you can keep the domain name active under your ownership.

Should you decide not to renew or even forget about the renewal, the domain name is considered Expired. The Registrars will normally provide grace period upon expiry as an opportunity for the owner to renew. However, should the grace period come to an end, the domain name will then be available for public to be purchased once again.

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For simple understanding, it’s the server that hold all your website files. If you have a domain name, say www.gaboola.com and you would like people to see your website upon visiting that domain, you will first need to develop and code the website. Those files will then be kept in an online storage within a web hosting server that is assigned to your domain www.gaboola.com. Whenever anyone visits your domain, the files from the assigned hosting server will load, and hence, they will be able to see your website on their browsers. Technically speaking, every website will have its files kept on a web hosting server.

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There are many types of hosting servers available these days, that are mainly chosen based on requirement of the website. Some of the popular types are Shared Hosting, Virtual Private Server or VPS, Dedicated Web Servers, WordPress Hosting, Co-location Hosting, etc.  They tend to differ in terms of level of service quality such as uptime, data transfer, support, disk space, cost, etc. For a general website, the basic or standard type of Shared Hosting should be sufficient but for those websites that has high traffic and needs fast loading, enhanced security, real-time backup and so on, the higher end types ( eg. Dedicated Servers ) would be ideal.

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Yes, the types can be changed anytime. However, considering the types of hosting varies in terms of disk space, bandwidth and other technicalities, the process could result in downtime during the change. Thus, it’s a good practise to perform this migration activity when traffic to a website is low, in order to ensure minimal downtime and service disruption.

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Yes, once a domain is propagated to the hosting server via its DNS, a feature in the hosting server will allow for creation of email addresses under the said domain. For example, if we have pointed www.gaboola.com to a particular hosting, we can then create email for all our employees as theirname@gaboola.com.

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The hosting server can be securely accessed using credentials that will provided. Depending on type of hosting, some do come with popular management panels such as cPanel, WHM and others. From this panel, you can manage the settings and configurations on your hosting server.

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Yes, you can. There is a certain process to follow, which we will guide during the transfer. Briefly, the domain name will need to be propagated to our server and, the files ( web and email ) will need to be copied to our server prior to migration. This will ensure no loss of data during the migration.

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Need not worry. If your hosting is with us, you can always request assistance from our support team for any need related to your server, which includes emails.

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There are several limits to hosting servers, which is also depended on type ( eg. shared, VPS, Dedicated, etc ). Some of the common limits will be disk space, no of emails, monthly bandwidth or data transfer, inodes, etc.

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My questions are not listed and I need some advice.

We will be more than happy to assist with your questions. Please fill our online form and we will get our consultants to provide you with a reply.